Job Description
- Manage and oversee Cetta Virtual Society operations, events, partnerships, and internal/external relationships
- Build and maintain strategic partnerships with communities, private organizations, and government entities
- Connect and map talent/resources for Cetta Online Class and vice versa
- Collaborate with marketing team to design and execute community campaigns and UGC strategies
- Work with operations team to develop community engagement activities that increase brand loyalty and CLTV
- Maintain and promote positive company image within communities and general public
- Coordinate with volunteers and community members to organize exclusive member activities (weekly/monthly events)
- Develop community growth roadmap aligned with company KPIs and OKRs
- Analyze community data with marketing and data teams to support Cetta Online Class business growth
Requirements:
- Bachelor’s degree in Communications, Marketing, Education, or related field
- 1–2 years of experience in community management, online engagement, or social media marketing
- Experience organizing and running community events (online/offline)
- Strong leadership skills
- Knowledge of language learning trends and digital community engagement
- Passion for languages and building a supportive learning environment
- Excellent communication and conflict‑resolution skills
- Organized, good at time management, and work independently
- Skilled in social media and collaboration tools (Discord, Trello, Notion, etc.)
- Comfortable analyzing community data and turning insights into action
- Experience building partnerships with communities, or organizations
- Creative, proactive, and adaptable in a fast‑paced startup environment
- Based in Jabodetabek
Position: Community Manager
Departemen: Community
Job Type: Full Time
Location: Work From Anywhere